John Donahoe discusses how he balances talent and culture within an organization. He believes it’s possible to get key people to “buy in” and align the team’s goals with their own, even if they haven’t shown that ability in the past.

“My experience is- with the top performers, they are human beings as well. They want to win and be a part of something broader and feel respected and appreciated for who they are. That said, I’m crystal clear that if that individual doesn’t make that choice, the team is almost always better off without them.”

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John Donahoe served as president and chief executive officer of eBay Inc. from 2008-2015. In this role, he was responsible for growing each of the company’s business units, which included eBay Marketplaces, PayPal and Skype. Donahoe came to eBay in February 2005 as president of eBay Marketplaces, responsible for all elements of eBay’s global ecommerce businesses.