How do I manage ego when it doesn’t go my way? When it doesn’t go the right way for an engineer or a teammate?

I don’t think that there is a single answer to that.

“How you behave in moments of failure, is in my opinion, how you can see right into the soul of somebody.”

You need to be able to recognize your own mistakes and your own failure.

That allows you to assess them and avoid them in the future and grow.

This is something that we are really working hard within the teams to have the ability of pointing at the problem, blaming a decision or blaming a situation, rather than blaming a single individual.

“You need to have a safe environment. People need to make sure that they are allowed to stand up and say I’ve made a mistake.”

It’s something I see all our senior guys doing within their groups.

Some amazing experiences have occurred in meetings where the most senior guy in the room starts the meeting by saying, “I screwed up, I shouldn’t have said that, I shouldn’t have done that, I shouldn’t have decided that.”

You can see all the people junior to him start to pick that up and you create a culture where you can really get rid of problems rather than hiding them.

“We have a motto that is: See it, say it, fix it.”

Difficult things will come up, somebody speaks up, and there will be times where a boss gets angry about it.

There are difficult situations to cope with.

But then it’s important we remind ourselves that this is part of our mindset, that it’s good and that we must recognize our shortcomings.

Catch the full conversation here

 

Executive Director at

Toto Wolff is the Executive Director and the managing partner of Mercedes-Benz Grand Prix Ltd alongside wider responsibilities as Head of Mercedes-Benz Motorsport.